Frequently Asked Questions
The Answers To Your Digital Future
General Questions
What is Mundo?
Mundo is your secure, user-friendly mobile web3 wallet for managing digital assets effortlessly. It combines simplicity with powerful features to help you store, send, and explore cryptocurrency with confidence. Mundo is your key to confidently stepping into the digital future.
How does Mundo help me manage my cryptocurrency?
Mundo makes managing your cryptocurrency straightforward by providing tools to store, send, and trade your digital currency—all in one place. Whether you’re transferring Bitcoin, exploring Ethereum-based apps, or holding stablecoins, Mundo ensures that managing your crypto is secure, intuitive, and stress-free.
Is Mundo only for crypto experts?
Not at all! Mundo is designed for everyone—from beginners exploring crypto for the first time to seasoned experts. Its intuitive design, educational tools, and step-by-step guides make it easy for anyone to get started, even if you’re completely new to the world of blockchain.
What makes Mundo different from other crypto wallets?
Mundo stands out with its non-custodial product, intuitive features, and focus on empowering users to thrive in this digital economy. It combines top-notch security with a beginner-friendly interface and supports more than 10 Networks and over 100 Chains, making it versatile and accessible for all.
Can Mundo be used globally?
Yes, Mundo is built to connect a global audience. It supports multilingual features, compatibility with over 10 networks, and seamless access for users worldwide, making it ideal for anyone, anywhere.
What does "non-custodial wallet" mean?
Non-custodial means you own and control your assets entirely—Mundo never holds or accesses your private keys. It’s like having your own safe: you’re the only one with the keys, giving you full ownership and control of your digital wealth.
How does Mundo ensure the security of my assets?
Mundo uses cutting-edge security features, including advanced encryption and secure protocols, to keep your assets safe at all times. Your private keys stay on your device, and optional two-factor authentication (2FA) adds an extra layer of protection.
Is Mundo free to use?
Yes! Mundo is free to download and use. There are transaction fees charged by Mundo and blockchain networks . Mundo keeps those transparent and competitive so you can manage costs effectively.
What makes Mundo user-friendly for beginners?
Mundo removes complexity with its intuitive design, clear guidance, and step-by-step processes. It’s built to make crypto simple for everyone, offering easy wallet setup, clear transaction tools, and even educational resources for first-timers.
Features and Functionality
What is Account Abstraction, and how does it simplify setup?
Account Abstraction makes setting up a wallet as simple as signing up for any app. It removes technical barriers like private key management, so you can get started with just a few clicks while still enjoying full control of your assets.
How do Cross-Chain Swaps work?
Cross-Chain Swaps allow you to trade assets between different blockchains without the need for multiple wallets or exchanges. Mundo streamlines this process, making it fast, secure, and as simple as selecting the assets you want to swap.
How many networks and chains does Mundo support?
Mundo supports 10 major networks and over 100 blockchain chains, giving you access to a wide range of possibilities. Whether you’re trading, staking, or exploring dApps, Mundo ensures compatibility with the platforms you need.
What are On/Off Ramping Services, and how do they work?
Onramping converts fiat currency into crypto, and offramping converts crypto back into fiat. With Mundo, you can easily bridge traditional and digital finance by linking your bank account to move between the two worlds seamlessly.
How do I send and receive digital assets with Mundo?
Sending and receiving digital assets is quick and easy. Simply scan a QR code or enter a wallet address, and Mundo takes care of the rest. Its streamlined process ensures secure and error-free transactions every time.
Does Mundo support stablecoins?
Yes, Mundo supports a range of stablecoins, providing reliable options for payments, savings, and trading. Stablecoins offer the benefits of crypto without the volatility, making them ideal for everyday use.
Can I view and manage my transaction history on Mundo?
Absolutely! Mundo provides a detailed and organized transaction history, making it easy to review past activity, track spending, and manage your finances with complete transparency.
Does Mundo integrate with decentralized applications (dApps)?
Yes, Mundo’s Web3 Wallet connects you to a world of dApps. From DeFi to gaming and NFTs, you can explore, trade, and interact with decentralized platforms directly from the app.
Security and Privacy
How does Mundo protect against unauthorized access?
Mundo employs advanced encryption, secure protocols, and biometric authentication (like fingerprint or facial recognition) to keep your wallet safe. If unauthorized access is detected, you’re notified immediately, and your funds remain secure.
What happens if someone else tries to access my wallet?
Mundo’s security measures, like 2FA and encryption, ensure your wallet is locked against unauthorized access. In the rare event of an issue, your recovery phrase allows you to regain control of your wallet and assets.
Does Mundo store my private keys?
No, Mundo is non-custodial, meaning your private keys never leave your device. This ensures you are the sole owner and manager of your wallet’s security and funds.
What should I do if I suspect unauthorized access to my wallet?
Immediately access your wallet using your recovery phrase and change your security settings, such as enabling 2FA. Mundo’s support team is also available to help you secure your assets quickly.
Compatibility and Accessibility
Can I use Mundo on both Android and iOS devices?
Yes! Mundo is available on both Android and iOS, ensuring seamless access across devices. Your wallet can also be securely imported if you switch devices.
Can I import an existing wallet into Mundo?
Yes, you can import your existing wallet using your private keys or recovery phrase. Mundo makes the process simple and secure, allowing you to consolidate your assets effortlessly.
Does Mundo work with hardware wallets like Ledger or Trezor?
Currently, Mundo focuses on being a mobile wallet, but future updates may include support for integrating with hardware wallets for added flexibility and security.
Is Mundo accessible for users in countries with unstable economies?
Yes, Mundo is designed to empower users globally, especially in regions with limited access to traditional banking. Its stablecoin support and secure features make it a reliable choice for managing finances in challenging economic environments.
Is Mundo accessible for users in countries with unstable economies?
Yes, Mundo is designed to empower users globally, especially in regions with limited access to traditional banking.
Its stablecoin support and secure features make it a reliable choice for managing finances in challenging economic environments.
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